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EMERGENCY INCIDENT MANAGEMENT SYSTEMS

FUNDAMENTALS AND APPLICATIONS

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9781119267119 ::  EMERGENCY INCIDENT MANAGEMENT SYSTEMS
ISBN:

9781119267119

EditorialJOHN WILEY & SONS LTD.
Edició:
Pàgines:560
Idioma:INGLES
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LIST OF PLATES/FIGURES/MAPS (INCLUDE ONLY WHERE ADDS VALUE TO READER OR REQUESTED BY PUBLISHER)FOREWORDPREFACEACKNOWLEDGMENTSABOUT THE BOOKEMERGENCY INCIDENT MANAGEMENT SYSTEMS IEMERGENCY INCIDENT MANAGEMENT SYSTEMS: IIINTRODUCTION XIXCHAPTER 1 1INTRODUCTION 1THE REVOLUTIONARY WAR 3THE BIG BURN OF 1910 5THE MILITARY CONNECTION 10THE BIRTH OF IMS METHOD 14NO SINGLE PERSON IN CHARGE 15NO FORMAL PROTOCOLS OR POLICIES 16CONFLICTS AND EGO'S 17INTEGRATING MULTIJURISDICTIONAL RESPONSE 17NO COLLABORATIVE ORGANIZATIONAL STRUCTURE 18STRICTLY ENFORCED INTRA-AGENCY COMMAND STRUCTURE 18COMMAND BASED ON HOME RULE 19TOO MANY SUBORDINATES REPORTING TO A SINGLE SUPERVISOR 19LACK OF ACCOUNTABILITY 19NO INTERAGENCY PLANNING 20LACK OF COMMON TERMINOLOGY 21A LACK OF INTEROPERABLE COMMUNICATIONS 21A LACK OF LOGISTICS 21CALIFORNIA'S SOLUTION 22CREATING THE INCIDENT COMMAND SYSTEM 23EVOLUTION OF IMS METHODS 24THE "BIG THREE" OF IMS 27THE MELDING OF THE IMS CONCEPTS OF TODAY 27THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) 29PRESIDENTIAL DIRECTIVES 31THE NIMS MANDATE 33NIMS UPDATES/CHANGES (2008) AND TRAINING 35NIMS UPDATES (2017) 38CONCLUSION 38CHAPTER 1 QUIZ 40CHAPTER 2 42A CASE STUDY OF INCIDENT MANAGEMENT 42THE LIFECYCLE OF AN INCIDENT 42COMMON ATTRIBUTES OF AN INCIDENT 43THE IMPORTANCE OF KNOWLEDGE AND EXPERIENCE 44CASE STUDY: TOKYO VS. OKLAHOMA CITY 45TOKYO SUBWAY ATTACK 46OKLAHOMA CITY BOMBING 50COMPARING AND CONTRASTING THESE INCIDENTS 61COMMAND 61CONTROL 62COOPERATION 64COLLABORATION 66COMMUNICATIONS 68CONCLUSIONS 70CHAPTER 2 QUIZ 72CHAPTER 3 75INCIDENT MANAGEMENT IN OTHER COUNTRIES 75THE UNITED NATIONS 75AUSTRALIA 77BERMUDA 78BURMA/MYANMAR 79BANGLADESH 79CAMBODIA 82CANADA 82CHINA 83GERMANY 83HAITI 85INDIA 87INDONESIA 88IRAN 89IRAQ 91JAPAN 92MALDIVES 93MALAYSIA 94MEXICO 94NEW ZEALAND 94PALESTINE 96PHILIPPINE ISLANDS 97SINGAPORE 99UNITED KINGDOM 99VIETNAM 104OTHER INTERNATIONAL USES 104CHAPTER 3 QUIZ 106CHAPTER 4 108THE FIVE C'S OF CRISIS (OR INCIDENT) MANAGEMENT 108COMMAND 108SITUATIONAL AWARENESS 110CONTROL 112COMMUNICATIONS 115RESPONDER COMMUNICATION PROBLEMS 115TERMINOLOGY 115INTEROPERABILITY 116CURRENT COMMUNICATIONS FACILITATION 116INTEGRATED RESPONDER COMMUNICATIONS 118CREATING A COMMUNICATIONS UNIT FOR RESPONDERS 119RADIO NETWORKS 119STAKEHOLDER COMMUNICATIONS 120GOVERNMENT STAKEHOLDERS 121MEDIA STAKEHOLDERS 122SOCIAL MEDIA 123LOCAL UTILITY COMPANIES 124LOCAL BUSINESSES 125CIVIC ORGANIZATION AND ADVOCACY GROUPS 126HOUSES OF WORSHIP 127VOLUNTEER ORGANIZATIONS 128COMMUNICATIONS WRAP-UP 129COOPERATION AND COORDINATION IN THE STATE OF ILLINOIS 131PRIVATE SECTOR COOPERATION AND COORDINATION 133STRENGTHENING INTELLIGENCE/INFORMATION SHARING WITH COORDINATION AND COOPERATION 133COOPERATION AND COORDINATION DURING AN ACTIVE INCIDENT 135JOINT INFORMATION CENTER-COOPERATION AND COORDINATION 135LIAISON OFFICER-COOPERATION AND COORDINATION 137AGENCY REPRESENTATIVE(S)-COOPERATION AND COORDINATION 138CHAPTER 4 QUIZ 143CHAPTER 5 145THE NATIONAL INCIDENT MANAGEMENT SYSTEM (NIMS) 145NIMS METHOD GUIDING PRINCIPLES 146FLEXIBILITY 146STANDARDIZATION 146UNITY OF EFFORT 147KEY TERMS AND DEFINITIONS 148UNDERSTANDING COMPREHENSIVE, FLEXIBLE, AND ADAPTABLE 149COMPREHENSIVE 150FLEXIBLE 151ADAPTABLE 152NIMS COMPONENTS 153THE IMPORTANCE OF PREPAREDNESS WITH NIMS 154CYCLE OF PREPAREDNESS AS A PART OF NIMS INCIDENT MANAGEMENT 154NIMS DRILLS AND EXERCISES TO SUPPORT PREPAREDNESS 155SEMINAR 156TABLETOP EXERCISE (TTX) 157GAMES 158DRILLS 159FUNCTIONAL EXERCISES (FE'S) 159FULL-SCALE EXERCISES (FSE'S) 160NIMS METHOD OF RESOURCE MANAGEMENT PREPAREDNESS 163*IDENTIFYING AND TYPING RESOURCES* 171*NIMS METHOD OF RESOURCE MANAGEMENT RESPONSE AND RECOVERY* 174*IDENTIFY THE RESOURCE* 175*ORDER AND ACQUIRE THE RESOURCE* 175*MOBILIZE THE RESOURCE* 175*TRACK AND REPORT RESOURCES* 176*DEMOBILIZE AND REIMBURSE THE RESOURCE* 176*RESTOCK RESOURCE(S) IN AN INCIDENT* 176*NIMS MULTIAGENCY COORDINATION SYSTEMS* 177*EMERGENCY OPERATIONS CENTERS (EOC)* 177CONCLUSION 187CHAPTER 5 QUIZ 190CHAPTER 6 194AN OVERVIEW OF THE INCIDENT COMMAND SYSTEM 194TAKING CONTROL WITH ICS 195COMMON COMPONENTS OF INCIDENT MANAGEMENT SYSTEMS 200THE ICS COMPONENT OF NIMS 201INCIDENT MANAGEMENT SYSTEM AND NIMS INTEGRATION 204COMMON TERMINOLOGY 204MODULAR ORGANIZATION 206INTEGRATED COMMUNICATIONS 207CONSOLIDATED INCIDENT ACTION PLANS 208MANAGEABLE SPAN OF CONTROL 208PREDESIGNATED INCIDENT FACILITIES 209COMPREHENSIVE RESOURCE MANAGEMENT 209CONCLUSION 209CHAPTER 6 QUIZ 212CHAPTER 7 215COMMAND STAFF, GENERAL STAFF, AND THEIR FUNCTIONS 215INCIDENT COMMANDER (IC) 215UNIFIED COMMAND 216COMMAND STAFF 218SAFETY OFFICER (SOFR) FUNCTION 220PUBLIC INFORMATION OFFICER (PIO) 220LIAISON OFFICER (LOFR) 222INVESTIGATIONS AND INTELLIGENCE GATHERING OFFICER (IO) ALTERNATIVE PLACEMENT 223GENERAL STAFF 225HIERARCHAL STRUCTURE (FIGURE 7.3) 226OPERATIONS SECTION CHIEF (OSC) 226LOGISTIC SECTION CHIEF (LSC) 231PLANNING SECTION CHIEF (PSC) 232FINANCE/ADMINISTRATION SECTION CHIEF (FSC) 236INVESTIGATIONS/INTELLIGENCE SECTION CHIEF (ISC) ALTERNATIVE PLACEMENT 238EXPANDING THE HIERARCHAL STRUCTURE 239MODULAR ORGANIZATION SUPPORTS ICS EXPANSION 240ORGANIZATIONAL FLEXIBILITY 241CONCLUSION 242CHAPTER 7 QUIZ 244CHAPTER 8 247EXPANDING THE OPERATIONS SECTION 247OPERATIONS SECTION 247OPERATIONS BRANCHES, DIVISIONS/GROUPS, STRIKE TEAMS/TASK FORCES 250BRANCHES 250ADDITIONAL BRANCH CONSIDERATIONS 252DIVISIONS/GROUPS 257SINGLE RESOURCES 259STRIKE TEAM 260TASK FORCE 261CONCLUSION 261CHAPTER 8 QUIZ 264CHAPTER 9 267EXPANDING LOGISTICS 267LOGISTICS SECTION EXPANSION 267LOGISTICS BRANCH STRUCTURE 268SUPPORT BRANCH 268SERVICE BRANCH 275CHAPTER 9 QUIZ 306CHAPTER 10 308EXPANDING PLANNING AND INTELLIGENCE 308PLANNING AND INTELLIGENCE MODULAR EXPANSION 308SITUATION UNIT 310RESOURCES UNIT 320THE DOCUMENTATION UNIT 326THE DEMOBILIZATION UNIT 332TWO OPTIONAL UNITS 338CHAPTER 10 QUIZ 341CHAPTER 11 344EXPANDING FINANCE AND ADMINISTRATION 344TIME UNIT 359CHAPTER 11 QUIZ 363CHAPTER 12 366ICS INVESTIGATIONS AND INTELLIGENCE (I/I 366HISTORICAL OVERVIEW 367MORE THAN LAW ENFORCEMENT 369INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) INFORMATION SHARING 371PLACEMENT CONSIDERATION OF INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) 373INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) AS COMMAND STAFF 374INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) AS GENERAL STAFF 375INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) IN THE OPERATIONS SECTION 400INVESTIGATIONS AND INTELLIGENCE GATHERING (I/I) IN THE PLANNING SECTION 402CONCLUSION 402CHAPTER 12 QUIZ 405CHAPTER 13 408THE AGENCY ADMINISTRATOR, COMMON AGENCY REPRESENTATIVES, AND A BASIC OVERVIEW OF THE PLANNING PROCESS 408THE AGENCY ADMINISTRATOR 408AGENCY ADMINISTRATOR REPRESENTATIVES 410AN OVERVIEW OF THE ICS PLANNING PROCESS 417INITIAL UNDERSTANDING OF THE SITUATION 424ESTABLISHING INCIDENT OBJECTIVES AND STRATEGIES 425DEVELOP A PLAN 426PREPARE AND DISSEMINATE THE PLAN 427CHAPTER 13 QUIZ 430CHAPTER 14 433MANAGEMENT BY OBJECTIVES-SMART GOALS 433UNDERLYING FACTORS FOR DETERMINING INCIDENT OBJECTIVES AND STRATEGIES 436ESTABLISHING IMMEDIATE INCIDENT OBJECTIVE PRIORITIES 437MANAGEMENT BY OBJECTIVES 445WRITING GOALS AND OBJECTIVES FOR THE INCIDENT ACTION PLAN 447* MANAGEMENT BY OBJECTIVE FOR NEVER-ENDING INCIDENTS * 451THE IMPORTANCE OF SMART OBJECTIVES IN THE PLANNING PROCESS 453CHAPTER 14 QUIZ 455CHAPTER 15 458THE PLANNING P-IN DEPTH 458THE BEGINNING OF THE INCIDENT AND NOTIFICATIONS 458INITIAL RESPONSE AND ASSESSMENT 459INCIDENT BRIEFING-PREPARING FOR A TRANSFER OF COMMAND 464DELEGATION OF AUTHORITY (DOA) 468DELEGATION OF AUTHORITY BRIEFING 470TRANSFER OF COMMAND 475INITIAL INCIDENT COMMAND/UNIFIED COMMAND MEETING 477ESTABLISH CORE PLANNING MEETING PRINCIPLES FOR THE INCIDENT 477FACILITATING (ONGOING) MEETINGS 478INITIAL OR ONGOING? 482INCIDENT COMMAND OBJECTIVE MEETING 483THE COMMAND AND GENERAL STAFF MEETING 484PREPARATIONS FOR THE ONGOING COMMAND AND GENERAL STAFF MEETING 492THE (ONGOING) COMMAND STAFF AND GENERAL STAFF MEETING 499THE TACTICS MEETING 504PREPARING FOR THE PLANNING MEETING 509INCIDENT ACTION PLAN PREPARATION AND APPROVAL 511PRINTING THE INCIDENT ACTION PLAN 515CHAPTER 15 QUIZ 530CHAPTER 16 532INTEGRATING INCIDENT MANAGEMENT INTO HOSPITALS 532HOSPITAL EMERGENCY INCIDENT COMMAND SYSTEM (HEICS) 532HICS 536HICS DOES WORK FOR INCIDENT MANAGEMENT 541JOPLIN MO TORNADO 542THE FUNDAMENTAL ELEMENTS OF HICS 546CHAIN OF COMMAND 549COMMAND AND GENERAL STAFF 549HICS OPERATIONS SECTION 550STAGING MANAGER 551MEDICAL CARE BRANCH DIRECTOR 551INFRASTRUCTURE BRANCH DIRECTOR 553SECURITY BRANCH DIRECTOR 553HAZMAT BRANCH DIRECTOR 556BUSINESS CONTINUITY BRANCH DIRECTOR 556PATIENT FAMILY ASSISTANCE BRANCH DIRECTOR 558HICS PLANNING SECTION 560HICS LOGISTICS SECTION 560THE PLANNING P/THE HICS PLANNING PROCESS 563EMERGENCY OPERATIONS PLAN 566AN ALL-HAZARDS PLAN 568WHO SHOULD CREATE THE EMERGENCY OPERATIONS PLAN (EOP)? 569PATIENT MANAGEMENT 580LOGISTICS 581FINANCE AND EMERGENCY SPENDING AUTHORIZATIONS 583RESOURCE MANAGEMENT 583DONATIONS MANAGEMENT (SOLICITED AND UNSOLICITED) 584INFRASTRUCTURE MANAGEMENT (BUILDING, GROUNDS, UTILITIES, DAMAGE ASSESSMENT) 584EVACUATION 585SAFETY AND SECURITY 586COORDINATION WITH EXTERNAL AGENCIES 588CONCLUSION 594CHAPTER 16 QUIZ 597

THE SECOND EDITION WAS TO BE WRITTEN IN ORDER TO KEEP BOTH READER AND STUDENT CURRENT IN INCIDENT MANAGEMENT. THIS WAS GROUNDED IN THE FACT THAT INCIDENT MANAGEMENT SYSTEMS ARE CONTINUALLY DEVELOPING. THESE UPDATES ARE NEEDED TO ENSURE THE MOST RECENT AND RELEVANT INFORMATION IS PROVIDED TO THE READER. WHILE THE OVERALL THEME OF THE BOOK WILL REMAIN THE SAME OF THE FIRST EDITION, RESEARCH AND RESEARCH-BASED CASE STUDIES WILL BE USED TO SUPPORT THE NEED FOR UTILIZING EMERGENCY INCIDENT MANAGEMENT SYSTEMS. CONTEMPORARY RESEARCH IN THE USE (AND NON-USE) OF AN INCIDENT MANAGEMENT SYSTEM PROVIDES CLEAR AND CONVINCING EVIDENCE OF SUCCESSES AND FAILURES IN MANAGING EMERGENCIES. THIS RESEARCH PROVIDES AREAS WHERE FIRST RESPONDERS HAVE MISUNDERSTOOD THE SCOPE AND USE OF AN EMERGENCY INCIDENT MANAGEMENT SYSTEM AND WHAT THE OUTCOMES WERE. CONTEMPORARY AND HISTORICAL (RESEARCH-BASED) CASE STUDIES IN THE UNITED STATES AND AROUND THE GLOBE HAVE SHOWN THE CONSEQUENCES OF NOT USING EMERGENCY INCIDENT MANAGEMENT SYSTEMS, INCLUDING SOME THAT LED TO INCREASED SUFFERING AND DEATH RATES. RESEARCH-BASED CASE STUDIES FROM MAJOR INCIDENTS WILL BE USED TO SHOW THE DETRIMENTAL EFFECTS OF NOT USING OR MISUNDERSTANDING THESE PRINCIPLES. ONE OF THE MORE INTERESTING CHAPTERS IN THE NEW EDITION IS WHAT INCIDENT MANAGEMENT IS USED AROUND THE WORLD.

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